At The Purple Pantry Limited t/a Clarke & Hoban, your privacy matters. We are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and safeguard your information when you interact with our website or place an order.
What we collect
We may collect the following personal data:
- Name, email address, shipping and billing address
- Payment details (processed securely via third-party platforms like Stripe or PayPal)
- Purchase history and product preferences
- Usage data and cookies (to improve site functionality and analytics)
Legal basis for processing
Under GDPR, we process your data based on:
- Contractual necessity: To fulfill and deliver your orders
- Consent: For marketing communications and cookies (you may withdraw consent at any time)
- Legitimate interest: To improve our services and prevent fraud
- Legal compliance: For tax and accounting obligations
Google Analytics
We use Google Analytics to understand how visitors interact with our site and enhance the shopping experience. Google Analytics collects data such as pages visited, time spent on site, device type, and general location using cookies.
To comply with GDPR:
- We anonymize IP addresses
- Respect your cookie choices via our consent banner
- Limit data retention to the minimum necessary
- Prevent personalized advertising unless you’ve opted in
For more details, please refer to Google’s Privacy Policy and the Google Analytics Help Center.
How we protect your data
We use industry-standard security measures to protect your personal data. Payment information is encrypted and handled exclusively by trusted processors. We never sell or disclose your data to third parties unless legally required.
Your GDPR rights
You have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Receive a portable copy of your data
- Withdraw consent at any time
To exercise these rights, contact us by email: hello (@) clarkeandhoban.com or use the contact page.
Cookies
We use cookies to enhance your shopping experience. You can accept or reject non-essential cookies via our site’s banner or adjust settings in your browser at any time.
Data retention
We retain personal data only as long as necessary to fulfill orders, comply with legal obligations, and enhance your customer experience.
Contact us
If you have any questions, concerns, or wish to make a data-related request, please contact us.
If you’re unsatisfied with our response, you have the right to contact Ireland’s Data Protection Commission (DPC).