By using our website and placing orders through our store, you agree to the following terms and conditions. Please read them carefully before making a purchase.
Products & orders
- All products are sold subject to availability.
- Prices are listed in EUR and include applicable VAT unless stated otherwise.
- We reserve the right to modify or discontinue products at any time without notice.
- Order confirmation is sent by email and signifies acceptance of your purchase.
Shipping & delivery
- We currently ship within the European Union.
- Shipping times and costs are displayed during checkout.
- We are not responsible for delays caused by carriers or customs.
- Risk of loss or damage passes to you upon delivery.
Returns & refunds
- You may return unused items within 14 days of receipt under our Returns Policy, in accordance with EU consumer rights.
- Returned goods must be in original condition and packaging.
- Refunds will be processed to your original payment method once items are received and inspected.
- For hygiene reasons, coffee and consumables are non-returnable unless faulty or sent in error.
Payment
- Payments are securely processed through trusted third party providers – Stripe & PayPal.
- We do not store credit card or banking information.
Use of this website
- Content, product descriptions, and images on this website are the property of Clarke & Hoban or our suppliers and may not be reproduced without permission.
- You agree not to misuse our site or engage in fraudulent activities.
Privacy & data protection
- Your personal data is handled in accordance with our privacy policy.
- We use cookies and Google Analytics to improve your browsing experience. You may manage consent via our cookie banner.
Legal
- These terms are governed by the laws of Ireland and the EU.
- Any disputes will be resolved in the Irish courts unless otherwise required by law.
Contact
For questions regarding these terms, please contact us.